ShareThisWording matters when crafting your resume. Avoid vague phrases such as "familiar with" or "exposure to." Wishy-washy language is often a red flag that the job seeker doesn't really have the desired expertise in a particular area. For instance, an administrative professional who says she is familiar with Microsoft Access may have used the program only twice. Her statement isn't a wholesale lie, but it is misleading considering her limited hands-on experience.
Describe your qualifications using unambiguous language. Consider concrete statements such as demonstrated skills in, experienced in all facets of, extensive training in, and proven track record of.
"TECHNICAL SKILLS: Knowledge of computer icons."
Bill Gates or Steve Jobs?
Here's an example from a graphic designer:
"ADDITIONAL SKILLS: Familiar typefaces."
She'll work with Times New Roman and Helvetica only.
"LANGUAGE SKILLS: I can speak fluent English, Spanish and Italian, and some Portuguess."
We're guessing you could use a refresher course in Portuguese.
"EXPERIENCE: Librarian-equivalent. (I know that sounds iffy, but while I don't have a master's degree in library and information science, my 10 years of experience is extensive.)
It's never a good idea to use the word iffy on your resume.
"PERSONAL PROFILE: I'm kind of a nice guy."
It's the "kind of" part that concerns us.
Some candidates forget that the resume and cover letter are professional documents. Save casual language, slang and emoticons for corresponding with friends.
COVER LETTER: "I'm just a college kid looking to make some serious coin."
He's penny-wise and pound-foolish.
RESUME: "I'm not dull! LOL!"
No argument here.
(Max Messmer is chairman and CEO of Robert Half International, a specialized staffing firm. His most recent book is "Human Resources Kit For Dummies," 2nd Edition. Send examples to Resumania, c/o Robert Half International, 2884 Sand Hill Road, Suite 200, Menlo Park, Calif. 94025. Or, fax to 650-234-6998.)
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RESUMANIA
