By STEVE HUETTEL, St. Petersburg Times

Airlines vs. passengers: The in-flight ugliness mounts

How combustible can relations between airline employees and their customers become? Consider this report from the field:A 56-year-old grandmother was handcuffed, marched off a JetBlue plane and arrested in Las Vegas after refusing a flight attendant's demand that she delete video of an argument between passengers during a July 26 flight.

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